We are the exclusive caterer for the Education Service Center at Region XIII in Austin, Texas and cater approximately 2,500 meals monthly for the region. Last week, Jeannie Barnes, a Region XIII employee, sent us a lovely message regarding an onsite catered event. Thanks Jeannie!

Just wanted to let you know that the Fajitas Fantasticos that you made for Dr. Thedford’s Business Management Coop meeting today were FANTASTICOS!!  All of the participants raved about how good everything was.  The meat was just perfect and everybody loved the onions and peppers served separately from the meat.  And, of course, the cookies leapt off of the platter!

So, thanks again for a great lunch, your staff rocks but you’re gonna’ have to roll us away from the table!

- Jeannie

(For more photos from the lunch, visit our Flickr.)

1) Your comments about:

- The food?

The food was excellent, of very good quality, fresh and there was plenty of it. I received many favorable comments from the participants for the quality of the food provided.

- The service?

The service was excellent. Having the recycling bins was perhaps the part of the service that received the most comments, both from participants and from capitol staffers. It was a very impressive demonstration of the sustainability we were talking about at the conference.

- The overall event experience?

Excellent. Very professional-appearing staff, terrific presentation of the food tables, everything was clean and well-kept.

- Working with Ecstatic Cuisine in planning?

Outstanding. Jesse couldn’t have been more responsive to my requests, and there were many! He met our needs each time I had a request, and responded to a last-minute request for additional catering on Friday.

2) What was the best part of your experience with Ecstatic Cuisine?

Your commitment to customer service and sustainability practices.

3) Were your expectations met?

They were exceeded.

Is there a singular memorable moment of your experience with Ecstatic Cuisine?

We were impressed with Jesse and Ecstatic Cuisine from our first email exchange through to his post-event request for candid feedback. Jesse is undoubtedly a talented executive chef, but he’s also a great client manager who took the time to get to know us, worked with us to finalize the perfect menu for us, and was flexible in accommodating all sorts of requests we threw his way.

The moment that stands out the most for us was the tasting. It was a fantastic experience (possibly the *only* truly “fun” thing we did in 12+ months of wedding planning) and Jesse showed his creativity and understanding of our vision through the various options he presented to us. He was also someone we really enjoyed getting to know on a personal level, and the tasting gave us a chance to do so before the big event. After the tasting, we had the information we needed to make a few minor tweaks to our menu in terms of taste and budget, and Jesse was a great partner in helping us get to the final menu we used for our event.

What was the best part of your experience with Ecstatic Cuisine?

I just wanted to take a moment to thank you both SO much for the event last night. I can’t begin to tell you how many people have absolutely RAVED about the food. I know for sure a couple of folks picked up cards with the intention of calling in the near future. The event was a great success and in part because of you, we were able to raise $5,000 for NARAL.  You guys are amazing and I feel lucky to get to work with you. Please know you will definitely be hearing from us again next time we need a caterer!

Thank you, Sara. We look forward to working with you in the future!

Is there a singular memorable moment of your experience with Ecstatic Cuisine?

Honestly, the most memorable part of my personal experience was cutting the cake with David (Catering Chef).  This was not something that he was required to do yet he helped me to meet the demands of the guests.  I felt this went above and beyond what was expected of him and showed a great deal of professionalism and integrity.

What was the best part of your experience with Ecstatic Cuisine?

The best part was the help with Kosher menu and its various requirements.  When everyone else was speaking Hebrew to a Southern Baptist girl, David took the time to explain everything to me.

What could have been improved?

After giving this question a considerable amount of thought, I cannot think of anything that could have been improved.

How were your expectations met?

Absolutely!  David and his team went far beyond what was expected of them.  They helped with tasks that weren’t “their job,” created delicious and beautiful food, set the tone for friendly camaraderie among the vendors, and did all of this without interfering in the event.

Do you have any comments about:

-The food?

The food was amazing.  The menu was exactly what I wanted at a price that fit our budget.  The salmon was exquisite and the guests said it was the best they had ever had.

-The service?

The service is second only to the food.  They were attentive, professional, and nothing short of a pleasure to work with.

-The overall event experience?

I doubt I could have been any happier with my experience with Ecstatic Cuisine catering.  They are at the top of my preferred vendor list!

-Working with Ecstatic Cuisine in planning?

This was my very first experience with any sort of Kosher event and David was not only knowledgeable, but very patient and understanding with my learning curve.  I feel that David and his knowledge was essential to the success of the event.

Is there a singular memorable moment of your experience with Ecstatic Cuisine?

The night after the wedding we went to a bar with friends and everyone agreed it was the very best wedding food they have ever had. Also, finding an empanada hiding on my mom’s plate after we thought they were all gone!

What was the best part of your experience with Ecstatic Cuisine?

The food and the beautiful layout! Also, Jesse’s friendly and easy-going attitude about everything.

How were your expectations met?

Food was delicious, set up on time, and displayed beautifully. It was all too perfect.

Any comments about: The food? The service? Planning?

Everything had a twist. I loved how it was all accessible food to a large crowd with differing tastes, yet nothing was boring or plain. The service was great! Everything was set up on time and taken down quickly and the whole transition from ceremony to reception was amazingly seamless. You guys are pros. Also, Jesse made an effort to include all the things I wanted while working with my budget. Couldn’t have asked for more.

scmorgan81
Wedding: 10/29/2009
Reviews: 1

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

We met Jesse at the Bridal Extravaganza, of all places. The one thing we were really looking for there was a caterer, and after trying all the various caterers’ samples, none held a candle to Ecstatic’s food.

At first, I was sure they would be out of my budget because their food was so delicious (and organic/local), but he worked with me to create a menu that fit our style and worked with our limited funds. The food was inventive and delicious, and we had several guests tell us it was the best wedding food they’ve ever had. Everything we had time to taste was excellent! I mean, really excellent. Several guests also remarked on the beautiful layout/display of the food as well.

Bottom line: It’s way above and beyond your standard catering fare, and for the price, it couldn’t be beat. If you just want fajitas or barbecue, go elsewhere, but if you want fresh, local, amazing flavors, try Ecstatic! I couldn’t be happier with the way everything turned out. Reviewed On:
11/02/2009Services Used:
Catering

]]> http://www.ecstaticcuisine.com/2009/11/05/new-testimonial-from-weddingwire-com/feed/ 0 http://www.ecstaticcuisine.com/2009/10/11/event-testimonial-2/ http://www.ecstaticcuisine.com/2009/10/11/event-testimonial-2/#comments Mon, 12 Oct 2009 03:00:14 +0000 admin http://www.ecstaticcuisine.com/?p=480 Joe Urbanek was kind enough to send in this testimonial to Wedding Wire after we catered his daughter’s wedding earlier in the year. Thanks Mr. Urbanek! Also, referrals and word of mouth are the single most important tool in helping Ecstatic Cuisine grow. If you are interested in reading more customer testimonials, please visit our other reviews at Yelp and Wedding Wire.

Jesse was great to work with. The staff was also great, and even received many compliments from guests on how nice the staff was. Also, when I saw the set ups of the appetizers, dinner, desserts, it was really beautiful.

You all actually went beyond our expectations. The set up, food, service were all unbelieveably awesome. The food was beautiful and delicious. I’ve been to a lot of weddings and never heard anyone say anything about the food at the reception. I got compliments from nearly everyone there on how good the food was–appetizers and dinner, as well as compliments on the staff.

We received many compliments on the staff. They were wonderful, friendly and helpful and worked very hard. I also liked the way the bartender displayed the types of beer and wine that were available. All very professional! You were wonderful to work with, very helpful and responsive. And, a big thank you for working with my budget.

-Debbie Lupo

The food was AWESOME!  Everything tasted great and was served on time.  We also loved the cakes and cookies that Sarah and Brad created.  We received many rave reviews from our family and guests.

All of the staff were great and very professional.  Our dinner was a buffet, but it felt like a seated, full service meal since the staff did a wonderful job bringing drinks to our guests, clearing tables, and responding to everyone’s requests.  The bartender was really friendly and always made sure the bride and groom had drinks in hand.

Working with Jesse was great.  We were not very specific about what we wanted, but he still was able to interpret our tastes and really delivered an outstanding menu, from appetizers to dessert.  He also was instrumental in planning the schedule for our big day and thinking of a lot of the fine details.  Jesse’s wealth of experience with wedding catering was a huge help as we did not have an official wedding coordinator and needed some guidance.

We would definitely work with Jesse again and refer Ecstatic Cuisine to others.  Jesse and company really made our wedding special and produced an event that we will remember for the rest of our lives.

-Aimee Wang